短信定价和常见问题

我需要什么才能发送短信？

短信信息是一项应用内营销(IAP)服务， 需要预付费积分 才能运行。

短信分类有哪些种类？

短信分为GSM7和UNICODE两类。

GSM7 是标准格式，每条信息不超过160个字符，包括以下字符：

GSM7 characters available in Odoo SMS Marketing.

UNICODE 是适用于GSM7列表中 没有 的特殊字符的格式。每条短信不超过70个字符。

注解

For GSM7 SMS the size limit is 160 characters, and for Unicode is 70. Above these limits, the content is divided into a multi-part message and the limit of characters is lowered to 153 for GSM7 and to 67 for Unicode. Then, in real-time, the system displays the number of SMS mailings the message represents.

发送短信的费用是多少？

The price of an SMS depends on the destination and the length (number of characters) of the message. To see the price per country, please consult: Odoo SMS - FAQ.

The number of SMSs a message represents will always be available in the database.

Number of GSM7 characters that fit in an SMS message in Odoo SMS Marketing.

How to buy credits

前往 设置 ‣ 购买积分。

Buying credits for SMS Marketing in Odoo settings.

或前往 设置 ‣ 查看我的服务。

Using Odoo IAP to recharge credits for SMS Marketing in Odoo settings.

小技巧

If Odoo Online (Saas) is being used, along with the Enterprise version, free trial credits are available to test the feature.

更多常见问题

  1. Is there an expiration time for my credits?
    不会，积分不会过期。
  2. Can I send an SMS to a phone number (which is not a mobile phone) because I see the icon in front of the field “phone”?
    该电话号码必须支持短信（例如，SIP电话）才行。
  3. Do I receive an invoice to buy my credits?
    是。
  4. Can the recipient answer me?
    不能，他们无法回复短信。
  5. What happens if I send multiple SMSs at once, but I don’t have enough credits to send them all?
    Multiple SMS communications at once at are counted as a single transaction, so no SMSs will be sent until there are enough credits to send them all.
  6. Do I have a history of the sent SMSs?
    A history of sent SMSs, along with all pertinent information related to its sent contacts (and the message itself), can be found in the Sent column of the main SMS Marketing dashboard (while in Kanban view).

    For more detailed information, select a desired SMS from the main dashboard (in Kanban view), and click on either link in the blue banner above the SMS detail form to learn more.

  7. Can I send as many SMSs I want at once?
    可以，但你必须有足够的积分。
  8. If an SMS is sent to a number that doesn’t exist in the list of recipients, will credits be lost?
    No, not if the phone number is incorrectly formatted (e.g. too many digits). However, if the SMS is sent to the wrong person (or to a fake number), the credit for that SMS will be lost.
  9. What happens if I send my SMS to a paying number (e.g.: a contest to win a ticket for a festival)?
    The SMS will not be delivered to that kind of number, so no charges will be made.
  10. Can I identify the numbers that do not exist when I send several SMSs?
    只能识别格式无效的号码。
  11. GDPR规定对这项服务有何影响？
    请`在此查看我们的`隐私政策 <https://iap.odoo.com/privacy#sms>`__。
  12. Can I use my own SMS provider?
    Yes, but it is not possible out-of-the-box. Odoo experts can help customize a database to allow for the use of a personal SMS provider. Please check our success packs here.