门店收银

使用 Odoo智能门店收银, 轻松运营您的快餐店、堂食餐厅和连锁门店等。 该应用程序可在任何手持设备或平板,任何带有Web浏览器的设备上运行,支持在线和离线两种模式。 产品销售或调拨都会自动与您的库存实时同步,您将获得实时统计数据,并且所有商店的数据都有合并统计报表。

开始会话

从门店 收银管理看板, 点击 新建会话, 系统会自动操作 开启钱箱 , 此时在收银台中点击 打开会话 即可开启一个门店管理会话, 如果你只是暂时离开,可以锁定收银台后再点击 继续会话 即可继续处理门店订单。

注意

收银台支持多用户 同时登录至一个会话中, 但一个会话只能在同一个浏览器应用中使用。

销售产品

点击产品将其添加到购物车中。如果需要更改数量,在触摸屏上点击 数量 字样, 然后点击 数字键盘 输入实际购买的产品数量即可。如需进行 折扣 或者更改产品 价格, 那么直接点击 % 折扣价格 按键并输入对应数值即可。

一旦订单完成,点击 收款,并选择 支付方式, 或者直接扫码支付即可完成收款, 或者手工点击 验证来完成线下现金收款。 收款完成后,点击新订单 即可继续为下一顾客服务。您也可以先挂单,同时为多位顾客服务。

POS session interface.

小技巧

  • 您可以同时使用`,`和`.`在键盘上显示为十进制分隔符。

  • 现金 是默认的支付方式,您也可以自行输入收款金额或选择收款方式。

客户与会员设置

You can create and set customers from an open POS session. Registering your customer is necessary to collect their loyalty points and grant them rewards, automatically apply the attributed pricelist, or generate and print an invoice.

To access the list of customers, click Customer on the POS interface. Then, select a customer or create a new one by clicking Create, completing the form, and saving.

Customer notes

You can add customer notes about specific products directly from an open POS session. For instance, to provide cleaning and maintenance tips. They can also be used to track a customer’s particular request, such as not wanting the product to be assembled for them.

To do so, select a product and click Customer Note on the pad. Doing so opens a pop-up window in which you can add or modify content for the note.

注解

Product notes from an imported SO are displayed identically in the cart.

Customer note button and notes (SO and POS session) on products in the cart

Customer notes appear on customers’ receipts and invoices similarly to how they appear in the cart, under the related product.

Customer receipt with notes from an SO and from the customer note feature

退货和退款

To return and refund a product,

  1. start a session from the POS dashboard;

  2. click Refund and select the corresponding order;

  3. select the product and the quantity to refund using the keypad;

  4. click Refund to go back to the previous screen;

  5. once the order is completed, click Payment to proceed to the refund;

  6. click Validate and New Order to move on to the next customer.

refund view from a POS

注解

  • You can filter the orders list by Receipt Number, Date or Customer using the search bar.

  • You can also refund a product by selecting the returned product from an open session, and setting a negative quantity that equals the number of returned products. To do so, click Qty and +/-, followed by the quantity of returned products.

Close the POS session

To close your session, click Close in the upper right corner of your screen; doing so opens the Closing Control pop-up screen. From this screen, you can retrieve various information:

  • the number of orders made and the total amount made during the session;

  • the expected amounts grouped by payment method.

Before closing this window, count your cash using the calculator icon. Doing so opens a pop-up window that computes the total amount in the cash drawer depending on the coins and bills counted and added manually. Then, click Confirm or Discard to close the window. The computed amount is set in the Counted column, and the Money Details are specified in the Notes section.

How to close a POS session.

Once you are done controlling the amounts, click Close Session to close and go back to the POS dashboard.

注解

  • You can let the session open by clicking Backend or abort and keep selling by clicking Discard.

  • Depending on your setup, you might only be allowed to close a session if the expected cash revenue equals the counted cash. To close it anyway, click Ok on the Payments Difference screen.

小技巧

  • It is strongly advised to close your POS session at the end of each day.

  • To look at all your previous sessions, go to Point of Sale ‣ Orders ‣ Sessions.